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Crowd Management (CM) - eLearning

Crowd Management - eLearning Course

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Elearning
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Description

This Crowd Management eLearning course will teach learners about contributing to shipboard emergency preparedness for the mustering and evacuation of passengers and how to assist passengers to get to muster and embarkation stations.

This fully online course utilises high quality graphics and 3D modelling to represent realistic scenarios that delegates could face. Interactive exercises and a mixture of text, voiceover, videos and imagery ensure maximum engagement. Using knowledge checks and end of module assessments, competence and learning is assessed frequently throughout the course.

Description

This Crowd Management eLearning course will teach learners about contributing to shipboard emergency preparedness for the mustering and evacuation of passengers and how to assist passengers to get to muster and embarkation stations.

This fully online course utilises high quality graphics and 3D modelling to represent realistic scenarios that delegates could face. Interactive exercises and a mixture of text, voiceover, videos and imagery ensure maximum engagement. Using knowledge checks and end of module assessments, competence and learning is assessed frequently throughout the course.

Learning Objectives

Module 1
LO1: Explain what is meant by crowd management
LO2: Identify shipboard emergency plans, instructions and procedures related to the management and evacuation of passengers
LO3: Describe muster lists and emergency instructions

Module 2
LO4: Identify crew roles and how crew contribute to the implementation of shipboard emergency plans and procedures, to muster and evacuate passengers
LO5: Explain crowd management techniques and relevant equipment used to assist passengers in an emergency situation

Module 3
LO6: Assist passengers to muster and embarkation stations
LO7: Give clear and reassuring orders
LO8: Manage passengers in corridors, staircases and passageways, keeping escape routes clear of obstructions
LO9: Describe methods for evacuating persons with disability and those needing special assistance
LO10: Describe methods of searching for passengers in accommodation and public spaces

Module 4
LO11: Describe effective mustering procedures
LO12: State the importance of keeping order
LO13: Use procedures for reducing and avoiding panic
LO14: Use, where appropriate, passenger lists for evacuation counts
LO15: Explain the importance of passengers being suitably clothed, as far as possible, when mustering
LO16: Check that passengers have donned their lifejackets correctly
LO17: Disembark passengers with special attention to disabled persons and those in need of assistance

Learning Objectives

Module 1
LO1: Explain what is meant by crowd management
LO2: Identify shipboard emergency plans, instructions and procedures related to the management and evacuation of passengers
LO3: Describe muster lists and emergency instructions

Module 2
LO4: Identify crew roles and how crew contribute to the implementation of shipboard emergency plans and procedures, to muster and evacuate passengers
LO5: Explain crowd management techniques and relevant equipment used to assist passengers in an emergency situation

Module 3
LO6: Assist passengers to muster and embarkation stations
LO7: Give clear and reassuring orders
LO8: Manage passengers in corridors, staircases and passageways, keeping escape routes clear of obstructions
LO9: Describe methods for evacuating persons with disability and those needing special assistance
LO10: Describe methods of searching for passengers in accommodation and public spaces

Module 4
LO11: Describe effective mustering procedures
LO12: State the importance of keeping order
LO13: Use procedures for reducing and avoiding panic
LO14: Use, where appropriate, passenger lists for evacuation counts
LO15: Explain the importance of passengers being suitably clothed, as far as possible, when mustering
LO16: Check that passengers have donned their lifejackets correctly
LO17: Disembark passengers with special attention to disabled persons and those in need of assistance

Prerequisites

None

Prerequisites

None

Certification

  • All units must be completed.
  • End of course assessment with an 80% pass mark.

 

Certification

  • All units must be completed.
  • End of course assessment with an 80% pass mark.

 

Revalidation

None

Revalidation

None

Price

£95 excl. VAT

Price

£95 excl. VAT

Dates

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