STCW Crisis Management and Human Behaviour (CMHB)
The STCW Proficiency in Crisis Management & Human Behaviour course provides seafarers with an understanding of shipboard emergency procedures, controlled emergency response and the knowledge on how to safely control passengers and personnel during an emergency. This STCW course is a blend of practical experience and theory development in crisis management which is taught over the one-day course.
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Dates
Description
The STCW Proficiency in Crisis Management & Human Behaviour course is set up to offer masters, chief officers, chief engineer officers, second engineer officers and any person that has responsibility for the safety of passengers in an emergency. This course will give delegates the knowledge, understanding and proficiency requirements for STCW crisis management that is set out in the STCW code.
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Shipboard emergency procedures
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The optimum use of resources
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A controlled response to emergencies
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The control of passengers and other personnel during emergency and the establishment and maintenance of effective communications
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Dealing with Crowds in emergencies and correct procedures
This course is also available as a webinar, please click here for more information.
Prerequisites
- Photographic ID (A Government issued, photographic proof of identity on the day of the course and this should take the form of either a valid Passport or a driving license or a valid discharge book).
- If you are unsure of which prerequisites you may need for a course, please go to https://www.gov.uk/government/organisations/maritime-and-coastguard-agency to check.
Certification
Successful candidates will be awarded with the MCA approved STCW certificate with Proficiency in Crisis Management & Human Behaviour, after a short exam.
Revalidation
No.
Who is this course for?
Stay compliant—and in control—during real emergencies with our STCW Crisis Management & Human Behaviour Training (Table A-V/2 & A-V/3), the IMO-mandated course for masters, senior officers, pursers, hotel & catering supervisors, crowd-management personnel, security teams, shore-side coordinators and anyone responsible for passenger safety on cruise ships, ferries, RoPax vessels or high-speed craft. Building on basic crowd-management skills, this intensive programme teaches you to assess evolving situations, allocate resources, communicate clearly under stress, guide multicultural passenger groups, stabilise human behaviour, integrate with the ship’s Emergency Organisation and coordinate abandon-ship or shelter-in-place decisions. Updated for the 2010 Manila Amendments, MSC.402(96) lifeboat provisions and the 2024 IMO Human-Element guidelines, the course blends interactive simulator scenarios, case-study analysis of recent large-scale casualties and practical leadership drills—so you can turn chaos into an orderly, life-saving response at sea or in port.
Why enrol? Port-state control, flag-state audits and cruise-line vetting departments require a valid STCW Crisis Management certificate for all passenger-ship leaders; without it you risk being stood down, delaying sailings and incurring costly detentions. Holding this qualification proves you can protect lives, preserve company reputation and satisfy insurers—boosting your career prospects across the global passenger-shipping industry.
Price
£140 excl. VAT
Want to run this event in-house? Enquire about running this event in-house