STCW Proficiency In Crowd Management (CM)
The STCW Proficiency In Crowd Management course aims to guide seafarers on how to deal with large crowds and passengers during emergency situations. This type of STCW training helps delegates learn how to; lead and direct others, assess the situation and provide an effective response, identify personal and passenger stress levels as well as become aware of the reaction patterns of passengers and other personnel in emergencies. As well as, recognising specific behaviours of passengers and other personnel.
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Dates
Description
The STCW Proficiency in Crowd Management course is set up to offer crew on board vessels that deal with passengers on a regular basis. This course is taught in line with the STCW Code (2010): Regulation V/2(&3) pa. 4, 5 & 6 and Section A-V/2(&3) pa. 1, 2 & 3.
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Locate essential safety and emergency equipment on board.
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Communicate effectively with passengers during an emergency.
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Demonstrate the use of personal life-saving appliances.
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Comply with the ship's safety and emergency procedures.
Please click here to find out more about the webinar version of this course if you are interested in learning online.
Prerequisites
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Photographic ID (A Government issued, photographic proof of identity on the day of the course and this should take the form of either a valid Passport or a driving license or a valid discharge book).
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If you are unsure of which prerequisites you may need for a course, please go to https://www.gov.uk/government/organisations/maritime-and-coastguard-agency to check.
Certification
Successful delegates will be awarded with a certificate which is in line with MNTB guidelines in Proficiency in Crowd Management, after a short exam.
Revalidation
No.
Who is this course for?
Stay compliant—and calm—under pressure with our STCW Crowd Management Training (Table A-V/2), the IMO-approved safety course required for masters, officers, ratings, hotel & catering crew, entertainers, pursers, retail staff, security personnel and anyone who may assist passengers during an emergency on cruise ships, ferries or ro-pax vessels. This focused programme teaches you to control passenger flow, lead musters, communicate clearly in multiple languages, manage special-needs travellers, operate evacuation systems and resolve high-stress situations—skills drawn from SOLAS drills, real-world casualty reports and the latest crowd-behaviour research. Aligned with the 2010 Manila Amendments and updated to reflect recent large-scale passenger evacuations, the course blends interactive simulations, role-play and case studies so you can move crowds quickly, safely and without panic at sea or in port.
Why enrol? Port-state control, flag-state auditors and cruise-line vetting teams require a current STCW Crowd Management certificate for all passenger-ship personnel; without it you risk being denied boarding, delaying sailings and jeopardising contracts. Completing this training proves you are ready to protect lives, support the vessel’s muster plan and uphold the company Safety Management System—boosting your employability across the global passenger-shipping sector.
Price
£115 excl. VAT
Want to run this event in-house? Enquire about running this event in-house