STCW Proficiency In Crowd Management (CM) - Online via Webinar
The STCW Proficiency In Crowd Management course relates to the required designated assistance given by seafarers to passengers in an emergency. This type of assistance is given by; leading and directing others, assessing the situation and providing an effective response, for example. This course is available at Stream Marine Training as a webinar for delegates who cannot attend in person or are looking to save on travel time and expenses.
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Dates
Description
The STCW Proficiency In Crowd Management course is set up to offer crew on board vessels that deal with passengers on a regular basis. This course is taught in line with the STCW Code (2010): Regulation V/2) pa. 4 and 5 and Section A-V/2 pa. 3
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Locate essential safety and emergency equipment on board.
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Communicate effectively with passengers during an emergency.
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Demonstrate the use of personal life-saving appliances.
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Comply with the ship's safety and emergency procedures.
If you are interested in being taught this course at our facilities in Paisley rather than over webinar, please click here.
Prerequisites
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Photographic ID (A Government issued, photographic proof of identity on the day of the course and this should take the form of either a valid Passport or a driving license or a valid discharge book).
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If you are unsure of which prerequisites you may need for a course, please go to https://www.gov.uk/government/organisations/maritime-and-coastguard-agency to check.
Certification
Successful delegates will be awarded with an MCA approved STCW Proficiency In Crowd Management, after a short exam.
Special Requirements
- Please note for this course you must have a stable internet connection with a PC, laptop that has an active camera. SMT must be able to see you at all times in order for you to sit the course, take the examination and if successful receive your certificate through the post.
- Participants are advised to have stable Internet speeds of over 5 Mbps for the best user experience.
- At least 330 kbps (send), and 245 kbps (receive) will be required for connection.
- We recommend using a desktop/laptop computer or a tablet with a large enough screen to comfortably see the presentation and follow media materials.
- If a mobile/tablet device is used make sure to have both Zoom and Microsoft Teams applications installed. The device must have a functioning web-camera and microphone.
Revalidation
No.
Who is this course for?
Stay compliant—and calm—under pressure with our STCW Crowd Management Training (Table A-V/2), the IMO-approved safety course required for masters, officers, ratings, hotel & catering crew, entertainers, pursers, retail staff, security personnel and anyone who may assist passengers during an emergency on cruise ships, ferries or ro-pax vessels. This focused programme teaches you to control passenger flow, lead musters, communicate clearly in multiple languages, manage special-needs travellers, operate evacuation systems and resolve high-stress situations—skills drawn from SOLAS drills, real-world casualty reports and the latest crowd-behaviour research. Aligned with the 2010 Manila Amendments and updated to reflect recent large-scale passenger evacuations, the course blends interactive simulations, role-play and case studies so you can move crowds quickly, safely and without panic at sea or in port.
Why enrol? Port-state control, flag-state auditors and cruise-line vetting teams require a current STCW Crowd Management certificate for all passenger-ship personnel; without it you risk being denied boarding, delaying sailings and jeopardising contracts. Completing this training proves you are ready to protect lives, support the vessel’s muster plan and uphold the company Safety Management System—boosting your employability across the global passenger-shipping sector.
Price
£115 excl. VAT
Want to run this event in-house? Enquire about running this event in-house